Shipping & Returns


Shipping

We currently deliver exclusively across the US using USPS shipping service. We value our customers and thus we provide frequent discounts and FREE SHIPPING on all orders over $50. Average shipping time is 5 days, however, the terms of delivery depend on the destination. It will take no more than 14 days after the order is paid and processed. Delivery time includes only business days, excluding weekends, national, state holidays and force majeure circumstances.

  • How my order will be packaged?
    Your order will be wrapped in our branded customized packaging.

  • Where do you deliver to?
    We currently ship only across the US.

  • Do you provide tracking number?
    Yes, you will receive tracking information as soon as we process your order.

  • What is your average shipping time?
    It take on average 5 days for you to get your order. We aim to ship all orders during 2 days after it was placed. 
Returns

US Federal law states that underwear and undergarments cannot be accepted for return, at any time, unless defective. We will however refund your order or exchange for another size or style, as long as it is unused. Full refund is guaranteed. If you want to return your order you can only do so within 14 days after your order was received (delivered date from shipping provider).

  • How I can return my order?
    Send us an email to support@miscusi-lingerie.com using the same email you used to place your order. Include the following subject line: "RETURN: Your order number".

Note: Please, do not send us products that you wore. If product arrives worn, we won't refund it. To get it back you will need to pay full delivery price.

Our values

Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation.